Frequently Asked Questions About Golden Horizon Services
This page covers the questions that come up across every part of the site, getting started, choosing your support worker, funding, and referrals. Each individual service page also has its own short FAQ specific to that registration group, this page is the wider reference.
Call or send an enquiry. We'll have a free, no-obligation conversation about your NDIS plan and what support could look like, then move forward from there.
Your NDIS plan and its funded registration groups are what determines what support you can access through us.
We'll talk through your plan and goals, then work out which services fit and how support could start. Typical onboarding is about a week.
We consider your needs and preferences where possible when matching a support worker, though we can't guarantee a specific match every time.
We consider requests where possible. Let us know and we'll see what we can do.
Yes.
Yes. Alongside general NDIS and Supported Independent Living participants, we're glad to hear from participants, families, and support coordinators supporting someone in that situation.
No. We support NDIS participants across Adelaide with a wide range of needs and goals. Supporting people transitioning from the justice system or a rehabilitation program is one part of that, informed by Golden Horizon's background and experience in law enforcement and criminology, not the only client base we work with.
Yes, we're glad to talk with caseworkers supporting a participant's transition.
Across all Adelaide regions and remote locations.
No. Golden Horizon Services supports participants across Adelaide. Modbury and Para Vista are simply where current Supported Independent Living vacancies are located.
0101 Assist-Personal Activities, 0108 Assist Travel/Transport, 0115 Daily Tasks/Shared Living, 0117 Development-Life Skills, 0120 Household Tasks, 0125 Participate Community, and 0138 Supported Independent Living.
Yes, all are accepted.
Yes. Many participants combine services, for example Supported Independent Living with Household Tasks and Community Participation.
1:3, 1:2, 1:1 and 2:1, depending on your funding and support needs.
Yes, current vacancies are open in Modbury and Para Vista.
Through your NDIS plan under Core Supports, following a specific SIL needs assessment by the NDIA.
Contact us directly with the participant's details and which registration groups their plan covers.
48 hours
Tell us directly and we'll address it.
Yes. We operate under the NDIS Code of Conduct.
Didn't Find Your Answer?
Get in touch and we'll answer it directly, no need to dig through a help centre.
